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Insurance for Pets

Aude: the Arpan animal shelter saturated with calls about the coronavirus – Insurance for Pets


If the site based in Cap de Pla has been closed to the public since Monday, March 16, many owners of dogs or cats call on site, worried that their pets may transmit Covid-19. The officials of the Narbonne refuge formally denied.

Since the beginning of the week, no visitors have passed through the portal of the Arpan refuge in Grand Narbonne. Of course, the activity of the site is not stopped however, teams of trainers continuing to take turns to take care of the 65 dogs and cats present on site. But managers are also very involved in another task: answering the phone.

For several days, the refuge has been literally saturated with phone calls. The cause is in one word: coronavirus. “Shelters across Europe are currently experiencing a considerable number of abandonments as many owners fear that their pets may transport and transmit the Covid-19”, says Anne Boyer, president of Arpan. “We are not yet witnessing this phenomenon in Narbonne, but we are drowning in calls and we feel a growing fear. People ask us how to proceed to abandon their animal!” The refuge is closed to the public, the manager therefore fears to see sooner or later “animals left in front of the gate”.

So before we get there, Anne Boyer sends a clear message: “no, pets cannot infect humans”. As such, it relays information from the World Health Organization (available on the institution’s website), indicating that “there is no evidence that pets, such as dogs or cats, can transmit Covid-19”.

How does the shelter adapt to the context of the coronavirus? To read on our site in “subscribers” edition, or in our paper edition of Thursday, March 19.